7 Skills Hospitality Professionals Should Highlight

There are many skills hospitality professionals pick up throughout their career, but these 7 are great skills to make sure you highlight on your resume and during your interview to show that you are a great fit for the industry! Use the keywords below on your resume to grab the hiring manager’s attention and set …

Banquet Servers: Responsibilities, Skills, and Career Paths

Table of Contents Responsibilities Skills Hiring Mangers are Looking For Possible Career Paths What do banquet servers do? Banquet servers are responsible for setting up the event space, such as the tables, service areas, and meeting rooms. During the events, you are in charge of taking and delivering food and beverage orders from the guests in …

Is it Time for a Promotion? And How Do You Ask?

Let’s face it. No one can advocate for your career as well as you can. Figuring out when it’s time to move up and how to approach your boss can feel stressful, but there are some clear signs that point to a promotion. In the past, experience and seniority would often determine who was “next in …

Too Much on Your Plate? How to Say ‘No’ at Work

If you’re a natural people pleaser or if you tend to shy away from conflict, saying “no” to people may be very uncomfortable. But sometimes, it can’t be avoided. There are probably going to be times at work when someone asks you to do something that’s impossible or ill-advised, and you’ll have to turn down …

How to Write a Successful Hospitality Resume

The hospitality industry offers plenty of dynamic opportunities to start and grow your professional career. But, how can you stand out from the crowd of applicants to get the interview and the job offer? It starts with your application and your resume. Using these tips, you’ll be able to create a resume that’s strong and …

5 Types of Listening Hospitality Professionals Should Master

The most important skill a hospitality employee can have is listening. Whether you’re listening to a guest communicate their needs, listening to read between the lines to figure out what the real problem is, or listening to how you could help a teammate during a shift.  Active listening is one of the more well-known types …

Cultivate Engagement in the Workplace

Employee engagement in the workplace is a great indicator of whether they are satisfied. High levels of employee engagement will increase retention of talent, customer loyalty and improve overall organization performance. What exactly is employee engagement? Employee engagement means that the employee does not just come to work to collect their paycheck or get the …

Golden Opportunities in Casinos

Regardless of the slot machines, payouts, cocktails, and card tables, gambling is all about entertainment. Casinos are in the service business, often including a restaurant, a bar, hosts, and housekeeping. Without the hospitality workers, the whole place would no longer run smoothly and be inviting to guests. There are quite a number of career opportunities …

Interview Question: What Are Your Interests and Hobbies?

Interviewers often ask job candidates about their hobbies and interests. This question is usually fun to answer, and it feels a lot fewer high-stakes than some other typical interview questions. At the same time, it can offer the interviewer useful information about your personality and potential fit with a company.  You can prepare for this …

Tips for Success at a Hospitality Job Fair

A job fair (or a career fair) is an opportunity to meet with many employers at one event. It may be hosted by schools, employers, or professional organizations. They’re usually held in large public spaces such as hotel meeting rooms. While some fairs are open to the public, some are only open to certain attendees. …