Sprawling full-service hotels such as destination resorts and convention properties offer unparalleled professional experiences. But the same can also be said of small hotels, whether independent or part of a brand. These properties should not be dismissed as potential career-enriching opportunities based on their room counts, but rather considered for the unique employment advantages that …
Monthly Archives: July 2018
How Do You Define Good Customer Service?
How do you define good customer service? It’s hard to settle on a single definition. After all, good customer service may look different depending on what your job is, what type of venue you work in, and which market segment you serve. So instead of trying to narrow it down, it makes sense to think …
How to Prepare for Your Hotel Job Interview
When looking for your next position at a branded hotel, it can be easy to fall prey to the mindset that “it’s all about you.” What can your next employer do for you? How can they improve your earnings and help to advance your career? While important questions to keep in mind, it’s also essential …
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Q&A: Norwegian Cruise Line CEO on Navigating a Successful Career in Hospitality
Norwegian Cruise Line President and CEO Andy Stuart recently sat down with Hcareers to break down his own career path and explain what it takes for any dedicated hospitality professional to become a leader in the workplace and make it to the pinnacle of the hospitality industry. Q: What discipline was your bachelor’s degree in? At …
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Top Resume Writing Tips for Hospitality Jobs
Job seekers in hospitality should follow some of the general rules that govern resume writing for most industries. A well-crafted resume is designed to be a sales or personal branding tool that convinces a potential employer not only of your relevant experience and skill set but also that you are conscientious and have the determination …
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Top Answers to Tough Interview Questions
Getting a tough question that you may not know the answer to can throw you off your game in the job interview. It’s hard not to feel flustered when you realize you haven’t prepared for a particular question and you don’t know what to say. Fortunately, it’s possible to recover from this situation if you respond …
How Much Should Your Boss Know About Your Personal Life?
How well do you know your boss and coworkers? In hospitality, the answer is often “very well.” When you work long hours in close proximity, you quickly form strong friendships and establish a rapport with the people around you. That can be especially true with your boss since that person continually keeps an eye on …
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From Entry-Level to Executive: 10 Ways to Make a Good Impression in the Job Interview
How can you stand out from the crowd in an interview? What can you do to make a great impression, and convince the hiring manager you have the skills they need and would be a great fit for the company? Regardless of whether you’re an entry-level or executive hire, you can be memorable for all the …
5 Ways Job Seekers Benefit from a Tight Labor Market
Unemployment is at one of its lowest points in decades, with the U.S. Department of Labor reporting a jobless rate of 4 percent in June. While the tight job market is challenging for employers because there are more open jobs than available candidates, it also translates to more opportunities for job seekers. With fewer candidates to …
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How to Prepare for Your Hotel Management Interview
Securing a job interview is a hard-fought battle. After endless cover letters are written, resumes sent, and online application processes contended with, there’s a certain sense of achievement that comes with the invite to meet with an employer and discuss your job skills. But there’s still work to be done if you’re planning to go …
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