Dealing with rude or angry hotel guests is one of the hardest things employees face in the hospitality industry. You don’t want the situation to escalate to a bad review online which may negatively affect future business when others read your reviews. If someone is upset enough to bring their complaint to you, it gives …
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Congratulations! You got the offer. After all the interviews and follow-ups, the company thinks you will be a good fit for them. Before you accept, take a minute to consider if this opportunity is a good fit for you. In order to really be successful, you have to be sure that this company and position …
Continue reading “How Do You Know if You’re a Good Fit for the New Job?”
The elevator pitch is a 30 to 40-second recap of who you are, your hospitality service background, your professional interests, and what you can do for the company. It’s called an elevator pitch because that’s about how long you have to pitch yourself and your skills—the length of time it takes to get from the ground …
Landing a dream job requires patience, dedication, and organization. This is true for getting a job at all levels of the hospitality and food service industries. Close attention to detail and organization is key. Keeping excellent track of contacts, managing the overall success of interviews, and organizing vital information such as phone numbers and locations …
Continue reading “The Job Search Diary: Organize your job hunt”
It’s not uncommon for senior managers and executives in the hotel industry to have started their careers “at the bottom,” gaining experience and moving up the ladder to reach the positions they hold today. The hospitality industry values experience and they often promote from within. There is a wide variety of job opportunities in this industry …
Continue reading “The High Value of Low-Skilled Jobs in the Hotel Industry”
You dotted your i’s and crossed your t’s through a mountain of application paperwork, sweated through multiple interviews, and waited anxiously for the phone to ring. Now, all your hard work has paid off and you’ve landed the job. Congratulations are definitely in order; you’ve made it through the most nerve-wracking part of the job …
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The hospitality industry is like a rich, abundant buffet. Sometimes there’s so much to offer that diners have a hard time deciding what to put on their plates. For some job seekers who know they want to make their careers in the hospitality industry, it may be difficult to decide what part of this “buffet” …
Continue reading “How to Evaluate Which Hospitality Job Is Fit for You”
During the interview process, salary discussions and negotiations are usually, if not always, the last thing discussed. This is often after numerous interviews that may be rigorous in nature. When you think about it, how the whole thing works really is kind of humorous. Hotel and restaurant managers spend all day long figuring out and talking …
When Your Job Search is Taking Longer Than You Expected For many people, the prospect of seeking out a new employment opportunity and embarking on a new professional path can be an exciting rite of passage. Understandably, many job seekers jump into the employment hunt full of high hopes and optimism. All too often, though, …
Continue reading “In It for the Long Haul: How to Stay Focused and Motivated”
Hospitality career fairs are like a rehearsal for job interviews. You have the opportunity to meet with prospective employers, present your skills and credentials, and plan your employment strategy. But as with any job interview, you must prepare properly to make the most of the fair. First a couple of definitions: there are job fairs …
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