Build Relationships with the 4 Elements of Conversation

Hospitality is based on creating connections with guests and team members through small talk, but for some, small talk may not come as easily immediately or can even feel intimidating. Learning the four elements of conversation can greatly help any hospitality professional feel more comfortable with small talk, and with practice make a conversationalist of …

Top 7 Employee Retention Strategies

The hospitality industry has one of the highest turnover rates compared to other sectors of the economy. Frequent turnover imposes a high financial cost on companies, and it’s a sign that employees aren’t finding jobs where they can thrive and be happy long-term. Turnover can also affect the guest experience because a new employee who’s …

Hcareers Adds Restaurant and Hospitality Exec to Board of Directors

Dinova CEO Alison Galik joins Hcareers as its Newest Board Member November 22, 2021 – Today, Hcareers announced the addition of Alison Galik to its Board of Directors. She joins the Board as Hcareers accelerates its growth strategy and investment to attract and place qualified hospitality talent across its more than 4,000 hoteliers and management …

5-Step Onboarding Agenda for New Team Members

With companies balancing rehiring new team members and bringing back furloughed team members, there are many menial tasks that can fall to the bottom of the priority list. One such task can be the onboarding and integration of new team members, however, neglecting to properly onboard new members can create more trouble down the road.  …

The Top 3 Hard and Soft Skills That Hospitality Employers Want

Table of Content What are hard and soft skills? Top 3 Hard Skills Computer Proficiency Compliance/ Legal Knowledge Cleanliness and Sanitation Top 3 Soft Skills Customer Service Time Management Positive Attitude What skills are you bringing to the table? And are they the skills that will get you the hospitality job of your dreams? While …

4 Necessary Skills for a General Manager Role

Being a general manager in a hospitality firm can be demanding due to the fact that hospitality is a “people-oriented” industry. Considering the diversity in roles and positions in a hospitality company, the general manager is charged with significant, major duties. For you to be effective in your office as a general manager, you need …

What Jobs Can You Get After a Hospitality Degree

Earning a hospitality degree can unlock opportunities that you might not have access to otherwise. When employers see the degree on your resume, they know you’ve invested a significant amount of time into learning about the industry and that you’ve received guidance from knowledgeable professors and mentors. Plus, hands-on training is typically a component of …

Mixologist vs. Bartender: Is There a Difference?

What’s in a name?  In the great debate between mixologists and bartenders, there can be quite a bit!  Some bartenders bristle at the term “mixologist,” while others find that the term has its uses. While one clearly describes a specific job, the other may be the best way to describe someone who studies the art …

Barista: Skills, Responsibilities, Career Paths

In honor of National Espresso Day (11/23) let’s discuss what a career as a barista would look like and what positions you can apply to after gaining some experience.  What do baristas do? Baristas are responsible for preparing and serving a variety of drinks, most commonly non-alcoholic, like coffee and tea. Baristas can work in …