9 Special Benefits of Working in a Hotel

Beyond the familiar ambiance of the lobby and the hum of guests in the corridors, the hospitality industry, especially the hotel sector, offers a trove of special benefits for its dedicated workforce. From enticing travel opportunities to exclusive discounts, the perks of a hotel job extend far beyond the confines of the property. In this …

Understanding Employee Turnover: Key Reasons Why Talented Individuals Resign

Employee turnover is an inevitable aspect of the workforce, but understanding the underlying reasons behind employee resignations is crucial for organizations aiming to retain their top talent. In the hospitality industry, where the role of a hotel manager, hiring manager, and human resources (HR) professional is pivotal, addressing the root causes of employee turnover is …

Why Employees Quit Their Jobs

The expense of losing an employee is more than the cost of bringing one on board, yet companies continually let good workers slip through their hands. The reasons employees leave vary, but one thing is for sure, employers don’t hold all the cards, even in a tough job market. “Companies can’t look at employees as …

The Case for Implementing Employee Feedback

Table of Contents Why feedback from employees matters Gathering employee feedback Fostering a feedback-friendly environment Putting employee feedback to work Reap the benefits of employee feedback that’s put to work “Employee feedback” is a topic that corporate America tends to view as a one-way directional for providing staff with constructive criticisms and insights that will …

Retention Strategies that Resonate With Younger Employees

Table of Contents Why Millennial and Gen-Z retention makes sense Initiate and maintain open dialogue Make work more meaningful – and fun Appeal to their sense of community service and civic engagement Find out what makes them tick Keep them on their toes The once-revered concept of company loyalty sure has taken a beating in …

More Effective Employee Orientation: Rethinking Traditional Approaches to New-Hire Training

Table of Contents Take a long, hard look at your current orientation program Solicit feedback from recent trainees Hit the highlights, skip the fine print Give new hires a cheat sheet Don’t be afraid to have some fun HR experts contend that a new employee’s first day on the job can set the course for …

Upgrading Your Staff’s Skills

Table of Contents Why Should Employers Upgrade Staff Skills? What Kind of Training Will Work for My Business? The best investment you’ll ever make in your hospitality or food service business is in your staff. Investing in people is just good business, with returns that far outweigh the cost of training and upgrading skills. “You’d …

Retention Strategies to Help Hang On to Your Seasonal Staff

Table of Contents Create a Seasonal-Specific Approach to Retention Make your temporary workers feel like a valued part of the team Put your money where your mouth is Stay on top of the competition Find out what’s important to your seasonal staff members Reach out during the rest of the year Although it certainly sounds …

8 Ways to Optimize Your Job Postings and Attract Top Talent

Table of Contents Be Clear Highlight Your Company Perks and Values List Out Your Benefits Include the Salary Show Employee Experiences Utilize Keywords Format Correctly Add Videos and Images Attracting the right talent starts with a strong job posting. But what should you include in your job posting to attract candidates? What do candidates care …

What Do Hospitality Job Seekers Really Want From Their Employer?

Table of Contents Happiness A Roadmap for Advancement Competitive Wages Hospitality-Style Flexibility Perks & Benefits Recognition On-Going Training Building a successful employer brand that attracts quality candidates and retains them through a long-term career lifecycle is top of mind for most hospitality employers today, especially given the increased turnover and many hospitality professionals leaving the …