A Hospitality Employer’s Job Seeker Wish List

U.S. hiring is on a continued upswing, and hospitality is near the head of the pack. Data collected by the U.S. Bureau of Labor Statistics showed the nation’s unemployment rate edged down to 6.2 percent in July with the addition of 209,000 jobs. Employment in leisure and hospitality added 375,000 new job positions over the …

Marriott: Making memories with memorable foods

Marriott, a leading global lodging company, features a wide range of iconic brands, from the extravagance of the Ritz-Carlton, to the luxury of JW Marriott Hotels, to their signature Marriott brand. These world-renowned brands are offering their guests innovative food programs to match their progressive designs, heightened accommodations and service excellence. Over-the-top breakfast treats French …

Recruiting apps are the future for job seekers and recruiters

Whether you’re out for a walk, sipping on coffee at a café, or waiting in line for the kiosk, you will almost always see someone using a handheld device such as a smartphone or tablet. As these devices become a part of our daily interactions, we will continue to see an upwards trend in the …

Upgraded food and beverages a focus for the casino industry

Savvy casinos across the country are escalating their foodservice programs to enhance their existing customers’ experience and attract new patrons, all while increasing their bottom lines. The American Gaming Association specifies that the gaming industry supports 1.7 million American jobs, in many departments, including foodservice. According to this association, “the industry is on track to …

3 ways hotels are upping their game with mobile

There are now more phones in the world than there are people. And while this change is impacting every industry, it’s especially relevant in hospitality. Thanks to new advancements like mobile booking, mobile “remotes,” and mobile location-triggered content, hotels can take the guest experience to the next level. Check out how hospitality has gone high-tech …

Revamp the Employee Feedback System at Your Hotel

As a hotel manager, you know the importance of honest, constructive reviews—after all, you’re constantly searching for ways to improve your guest feedback program. But how much time and energy do you spend improving your employee feedback program? If you’re still using all the methods hotel managers were using 10 years ago, it’s time to …

Is your hospitality employee ready for a promotion?

Whether you’re in need of an assistant manager in housekeeping, associate director of sales, front desk supervisor, food and beverage manager or executive chef, promoting an internal candidate could be your best move. Not only does promoting from within increase employee loyalty, one study by the University of Pennsylvania’s Wharton School found that external hires …

5 trends driving college foodservice

Dining service programs on many college campuses have evolved so much over the past decade that they have begun to rival retail food service establishments. From five-star worthy international buffets to retail food courts to white tablecloth restaurants, some university settings operate like restaurant companies–and have revenues to match. Millennials and Gen-Zers are driving many …

Get the Employer’s Attention With The Right Resume Keywords

A resume peppered with words like abracadabra, alakazam, hocus pocus, presto-chango, and shazam probably won’t do much to help you make it to the hiring manager’s shortlist. Even “please”—the magic word your mom probably prefers—isn’t guaranteed to do the trick. To get the hospitality job you want, you have to be and sound qualified.  But, did you …

A Day In The Life of a Sous-Chef: Resources for Canadians

In the kitchens of finer restaurants, there exists a hierarchy of cooking positions from cooks just starting out all the way to the top of the ladder to Chef. One of the most important people in the cooking hierarchy is the sous chef.  “A sous-chef is literally an under chef, and without the right person …