First impressions are important, most definitely. Yet in the hotel industry, last impressions and every contact in between are equally vital. Your front desk staff is essentially the “face” of your business. From the moment they greet your guests until the final checkout, their professionalism and service leave a lasting impression. Your hotel front desk …
Continue reading “Why Your Hotel Front Desk Manager is One of Your Most Important Hires”
Last week, I was hosting one of the Business Clinics at the Caterer and Hotelkeeper Business Summit in London. One of the sessions in particular stood out for me, from Jonathan Raggett of Red Carnation Hotels. He said that in a climate where many hotels and restaurants may be on a level playing field, one …
Continue reading “6 Traits to Look For When Recruiting Hospitality Staff”
Did you know that one of the main reasons job seekers land interviews isn’t because of how good of a match their skills are with a particular position or what type of degree they obtained but because their career to date shows clear progression? It’s true. A professional in motion, either progressing up a particular …
Continue reading “4 Ways to Show Career Progression on Your Resume”
A recent eye-tracking study of recruiter behavior when reviewing resumes revealed some rather surprising information. While we’ve known for some time that resumes aren’t given much initial consideration time, most experts thought that roughly 30 seconds were given to examination; some thought even less—maybe 10-15 seconds. In actuality, the study found an initial scan of …
When the sun is shining, temperatures are rising and all you want to do is hit the beach, networking is likely the last thing on your mind (right after how much you love humidity and the way it gives your hair a rather bird nest-like quality). However, the job search doesn’t take a vacation –and …
Waiter, hostess, front desk, housekeeper… all are entry-level positions in hospitality. They aren’t flashy jobs; they aren’t even particularly lucrative ones. But each can serve as a stepping-stone on the path to a high-paying, long-term career in the continually expanding hospitality industry. Hospitality employers often offer unbeatable advancement opportunities to driven professionals who are not …
Continue reading “Why the Hospitality Industry Offers the Best Career Advancement of Any Industry”
Okay, now Forbes magazine’s article, Top Executive Recruiters Agree There Are Only Three True Job Interview Questions, has confirmed what employers are looking for in candidates. This is not new news. Employers want people who 1) do the job, 2) will do the job, and 3) will fit in (or be tolerated). But there’s a …
Continue reading “4 Components Employers Seek in Job Candidates”
A recent entry, The Angry Young Job Seeker written by Amy Ala, speaks of the ignorance and downright audacity of a talented gentleman this recruiter was trying to place. Demanding, belligerent, and arrogant, are just some of the adjectives I would use to describe the subject of Amy’s account. In reading the article, you get …
Continue reading “6 Rules To Follow When Dealing With Recruiters, HR, And Hiring Managers”
