How to write a great cover letter when you work in hospitality

So you’ve crafted a strong resume, avoided the common pitfalls, and are ready to apply for jobs in the hospitality industry. You need a cover letter that really impresses the hiring manager and compels him/her to grant you an interview. Here are some tips for creating a strong letter that shows you are someone special they …

How body language can make or break your next job interview

You can confidently and concisely answer every common interview question. You’ve put together the perfect, professional outfit and even left home early to allow for unexpected traffic. It sounds like you’ve done everything right to prepare for a successful interview – but you could still blow it with the wrong body language. The subtle conscious or …

How to get outstanding job references with little or no work experience

When you’re just starting out in your hospitality career, it can be challenging when employers ask for job references. Some will wait until you’ve already interviewed and are further along in the process before they ask, but at some point, you’ll likely need to produce some type of reference.  So what can you do? There are …

Finding fresh answers to common interview questions

In almost every interview situation, there are common questions that are asked regardless of the particular job you’re applying for. Instead of giving the same old and expected response, how can you increase your chances by finding fresh and thoughtful answers? You want to stand out from the crowd and that means taking the time …

Career advice and job interview tips from NY Hilton Food and Beverage Director

Craig Burdick, Director of Food and Beverage at New York Hilton Midtown, provides career advice and insights into what it takes to build a successful food and beverage career in the hospitality industry, including tips on education and training, navigating the interview and hiring process, how to gain valuable experience when you’re just starting out, …

What is it like to be a hotel concierge?

In his one-on-one Q&A with Hcareers, Ryan Lettier, Concierge at Kimpton Hotels & Restaurants Hotel Vintage Portland, breaks down the joys, challenges, and day-to-day responsibilities of a full-time, career concierge. HC: How long have you held your current post? RL: I’ve been with Kimpton for 13 years, 9 of them as a concierge. I was …

Successfully Transition From a Non-management to a Management Position at your Hotel

What’s the best thing about working in the hotel industry? While there are no wrong answers, the right one for many professionals may be the incredible advancement potential inherent in hospitality. After all, where else can you find general managers who started as front desk agents, maintenance directors who were once room attendants, or industry …

Duties, education requirements, and salary information for a Hotel General Manager position

As guests of hotels, motels, and other lodgings enjoy R&R, it’s the work of the hotel manager to ensure such visits run smoothly and favorably, making sure employees do all they can to ensure a visitor’s stay is enjoyable. At the same time, it’s the GM’s job to ensure that a property is running efficiently …

How Often Should you Change Hospitality Jobs

In today’s world, few professionals choose a job and remain in it until retirement. In fact, according to one source, workers who graduated between 2006 and 2010 changed jobs an average of nearly three times within their first five years after graduation. This is a significant increase when compared to the job change frequency of …

How to Manage Going to School While Working in Hospitality

According to recent research from Anthony P. Carnevale, Nicole Smith, Michelle Melton, and Eric W. Price of Georgetown University, nearly 14 million Americans are working while attending classes. That’s about 70-80% of all college students and nearly 10% of the overall labor force, and the share of working students has been on the rise since …