I read the other day that nearly 50% of hospitality businesses have cut back on their staff training during the recession. If a football team, a cricket team, or a golfer dropped their level of performance, would they stop training? Of course not, they’d do the opposite. So why is it that so many businesses …
Monthly Archives: August 2010
11 Destination Marketing Tips in a Time of Crisis
1. Be proactive with positive news. There is always something positive to say, even in a time of crisis. New tourism appointments, new flight services, new attractions, increased cruise ship arrivals, festivals, events, hotel packages, and hotel developments generate positive news that helps rebuild an image in the eyes of overseas visitors, namely, potential tourists. …
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Are You a Real Leader or Just an Imitation?
Position and title may give you power but power in itself does not make you a “Real Leader.” To become a Real Leader, there are specific skill sets that you must understand and master. This does not come naturally. It takes dedication, passion and commitment to the process. That commitment, dedication and passion include a …
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