Saying that it has been a difficult and complicated year for hotels would be a massive understatement. COVID restrictions have crippled many businesses that were unable to quickly adapt to the requirements of the new normal. As the world continues to undergo massive changes that are upending industries across the planet, hoteliers may benefit from taking non-traditional …
Continue reading “Reasons Why You May Want to Hire Someone With No Previous Hotel Experience”
Finding the right mentor can really accelerate your career. Especially in hospitality – an industry that loves to connect people, it’s one of the best ways to grow your skills. And you may need to find more than one mentor. As you progress through your career and your current relationship has given you what you need, …
Continue reading “Mentors: How They Help and How to Find Them”
Earning top pay is likely not the main reason for choosing a career in hospitality; the opportunities for travel, meeting new and different people as well as working in exciting locations are just some of the perks of the job. Many of the highest-paid positions are for managers and directors who supervise staff at multiple …
Nikki Massey is the Senior Vice President, Human Resources – Americas for Hyatt Hotels Corporation and a 25-year member of the Hyatt family. We recently spoke with Nikki Massey, Senior Vice President of Human Resources, Americas at Hyatt, about the first moments it was clear that the pandemic was going to affect the global hospitality …
Although unemployment has decreased steadily since April, there are still millions of hospitality professionals who are searching for a job or furloughed waiting to return to work. And, although it may feel like there’s not much you can do to advance your career at this point, having some extra time on your hands each day …
Continue reading “Start Prepping for the Recovery: 4 Essential Hospitality Skills to Brush Up On”
If you ever considered joining the hospitality industry but were worried about not having any hospitality-specific experience, now is your chance! With most companies starting to plan for their rehiring phase in the future, they will begin opening their candidate pool to workers who have customer service experience, even if it was in a different …
Continue reading “Beef Up Your Resume: Don’t Let Lack of Experience Limit You”
Research data curated by Fast Company reveals that almost one-third of professionals admit that they’d rather work an extra six hours a week than enlist help from their bosses or colleagues. It’s mostly because of stress, challenges with co-workers or managers, staying on top of new projects, and the fear of making mistakes. Admitting that you need …
Continue reading “How to Navigate Difficult Conversations at Work”
The hospitality industry has been devastated by the COVID-19 pandemic this year (2020). Many employees have been furloughed or laid off and many have had to quit, staying home to support young children in remote schooling. Even before this pandemic hit, the industry traditionally experienced a high turnover rate, even as business was booming. According to …
