Giving Notice? Resignation Do’s and Don’ts

There are several reasons why you might feel the need to resign, this could be due to a new job, a change of location, a toxic workplace experience, studies, etc. As humans, we also naturally crave growth and advancement. It is always okay to make the decision to want to leave your present workplace. In …

Mastering Customer Service: A Key to Success in Hospitality Careers

Exceptional customer service is not just a skill; it’s a cornerstone of success in hospitality careers. In this article, we’ll delve into the importance of mastering the art of customer service and explore strategies that can elevate hospitality professionals to new heights in their careers. Understanding the Customer Experience: To master the art of customer …

Personality, Skills, or Experience: What Matters Most

In the competitive realm of the hospitality industry, job seekers often find themselves trying to figure out what employers value most—personality, skills, or experience. We’re going to shed some light here!  The Dynamics of Personality In hospitality customer service is paramount, and personality can play a pivotal role in determining a candidate’s suitability for a …

Thinking of Starting a Side-Hustle? Ask Yourself These Questions First

When workers want to boost their earnings, they often take on a side hustle. It’s estimated that 80 million people (39%) in the U.S. have a side business that they run in addition to their regular jobs. And many side hustles offer services, which include specialties like housekeeping, catering, and personal assistant services that many …

10 Habits to Ditch Today if You Want to Work in Hotel Management

We all have habits – it makes us who we are. Some of our “good” habits help us get through the day by accomplishing routine tasks without much effort or thought. However, some “bad” habits can affect how others see us and can influence future success. In a work setting, habits have an impact on how …

What Former Employers Should NOT Be Allowed to Say

Table of Contents What information can an ex-employer give out? Tips to ensure a good reference from previous employers? Have you ever wondered what your former employer can say to your potential new employer when they do a background or reference check on you?  First things first, if you are still currently employed, your potential …

Avoid Burnout and Stay Energized When You Work in Hospitality

Table of Contents Your customer service skills are waning You’re exhausted You have trouble paying attention to details It’s been forever since you last saw your friends or family You can’t remember what it’s like to be a guest You’re uninspired Did you know that 4 in 10 American workers don’t take their paid time …

12 Reasons the Holidays are a Great Time to find a New Hospitality Job

Employers are hiring throughout the holidays and looking to fill vacancies in the coming year. It’s a busy time in the hospitality world and extra help is always welcome. Keep your momentum going and be prepared to take advantage of the holidays to enhance your job search. Here are some tips to keep in mind: …

Working the holidays: Finding the ho ho ho in the busiest season

Table of Contents Here’s the upside Tips to enjoy holiday working The holiday season, a joyous and leisurely time for many, but is often the busiest time of the year for hospitality staff. While others are celebrating, it’s business as usual for employees at restaurants, hotels, catering operations, and other hospitality-related businesses, where it’s all …

4 Reasons Hospitality is One of the Best Jobs in the World

Table of Contents It’s one of the world’s fastest-growing industries (and it’s never going away) You can make a real difference in guest’s lives You don’t have to settle for low pay You won’t be limited to just a couple of employers or fields Whether you need to start your career quickly and with little …