What can you say in an interview that makes you stand out from the crowd? Can you demonstrate your knowledge using the right terms for your department and speak with authority about your intended position? According to the Human Resource Director at a hotel in Golden, Colorado, it really depends on the type of job …
Monthly Archives: July 2017
Chipotle exec explains long term benefits of working a fast food job
With over 65,000 employees nationwide, not only does Chipotle Mexican Grill have a menu to heat up your taste buds, but a thriving workforce as well. What does it take to thrive and develop your career at a fast-food outlet? We’ve talked with Mike Ferguson, director of compensation and benefits, who has worked for the …
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Owners tell all: What it’s really like to open your own restaurant
For budding restaurateurs and brothers, Danny and Robert Kronfli, a passion for hospitality is a shared bond. The Los Angeles natives flexed their entrepreneurial spirit early on – as college students and recent grads. Robert, pictured right, launched an innovative supper club out of his apartment while attending the University of Southern California. And, upon …
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10 Things You Never Post on Social Media When You Work at a Hotel
Whether you intend to look for a new hotel job in the future or just to keep the one you have, you need to keep your online presence clean. According to one survey of employers regarding social media, 60 percent regularly use social networking sites to research job candidates. Forty-one percent even use them to …
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So you want to work at a luxury hotel?
Who wouldn’t want to work in a swanky hotel, rubbing elbows with famous and wealthy guests? Well, it certainly is a lovely environment and the location will likely be fabulous, but keep in mind that you will need to provide a superior level of service that rises to the level your elite customers expect. We’re …
VP of Human Resources for Five Guys gives career advice, job tips
Would you like ketchup with your fries? This may not be the first question that comes to mind when plotting your hospitality career, but fast food industry experience can play a vital role in grooming you for such success. According to Sara Ortiz, vice president of human resources for Five Guys Enterprises, LLC, where she’s …
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7 Personality Traits That Boost Your Chances of Getting a Promotion
If you want to work within an industry where advancement possibilities are virtually limitless, you’ve made the right choice in hospitality. From dishwashers who’ve become renowned chefs and restauranteurs to housekeepers who’ve worked their way up to the position of general manager, professionals throughout the industry are living their own tales of ever-increasing success. Of …
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Q&A: What’s it like to work at an airport hotel?
Q&A with Andre Martin, area general manager, Crowne Plaza Atlanta Airport Hotel, Holiday Inn Atlanta Airport South Hotel, Atlanta, Georgia. Hcareers: How many direct reports do you have? How large is your staff? AM: I have seven direct reports and approximately 120 staff members at the Crowne Plaza property. The Holiday Inn Atlanta Airport South …
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The importance of setting the right tone in your job interview
There’s more to “nailing” your interview than just answering questions and discussing your skills… the outcome may depend more on your body language and tone. According to the online education site, Classes and Careers, “33% of 2000 bosses interviewed claim they know within the first 90 seconds of the interview whether they will hire someone.” …
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How to Stay Calm if There’s an Emergency at Your Hotel
Nobody expects an emergency or disaster at their workplace, yet the simple fact is they can strike at any time. From those that occur with at least a little advance warning (such as a hurricane, tornado, or flood), to those that are entirely unforeseen (including fires, explosions, or- workplace violence), any emergency can be a …
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