LobsterInk Lobster Ink is the world’s leading online hospitality training platform, teaching practical skills and product knowledge to over 150,000 active monthly learners, representing north of 10,000 establishments across 120 countries. Founded in 2004 as a live training company in Africa, Lobster Ink quickly expanded its global footprint and established a presence in Asia, Middle …
Monthly Archives: October 2017
What is an executive summary and who needs one?
An executive summary is a short but useful section that goes at the top of a resume. It allows you to highlight the most important aspects of your experience, and it gives a hiring manager a quick overview of your qualifications. A hiring manager who’s reading through a detailed list of your previous positions and …
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12 Things to Do Now to Impress Your Hotel Manager
The hotel industry is all about great service, strong people skills, and attention to detail. When you’re first starting out, you want to make a solid first impression and get off on the right foot with your manager to showcase those skills. It also helps to understand what kind of boss you have and how …
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Marriott launches chatbot to help guide job seekers
Job seeking? Applicants searching for work within Marriott International now have a personal guide to help them through the process at their service. The global hospitality company just launched MC – the Marriott Career chatbot for Facebook Messenger. The virtual assistant is powered by data-driven logic and specialized algorithms to create a more personalized experience …
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Tips from GMs on how to keep your hotel, staff, and guests safe during a natural disaster
For Ricardo Perez, general manager of Oyster Bay Beach Resort in St. Maarten, Hurricane Irma literally dampened operations at the property, which is normally at an 82% occupancy rate this time of year. But since the storm, it’s at zero and temporarily closed. During the storm, 148 guests occupied the premises, says Perez, who was off …
Dread writing the cover letter? Follow this easy formula every time
For most people, writing a cover letter is the most difficult, dreaded part of applying for a job. It should be tailored to a particular job, meaning that you can’t reuse the exact same letter multiple times. And it’s more open-ended than a resume, so it’s not always easy to think of something to say. …
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10 most outrageous hotel perks around the world
All hotels want to attract guests with comfortable amenities, but some go above and beyond. These hotels offer perks that are wacky or just plain outrageous, and their guests have a memorable story to tell when they return home. Here are some of the most unusual guest services that are available to travelers. 1. Rent …
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Top 10 Reasons to Work for a Hotel if You’re in Sales
The lodging industry is dynamic. Your hotel can be jammed during the holiday season and really slow in the off-season. With a big event in town, all your rooms may be booked months in advance. It can be a rollercoaster, but during the down times, the sales and marketing teams step up to make staying at your …
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