Looking for a new job is tough. There’s always an element of uncertainty when writing a resume that will rank high on applicant tracking systems (ATS). Resume submissions often go unacknowledged and candidates typically don’t hear from uninterested employers post-interview. Of course, job candidates should always make an effort to network and to request informational …
Monthly Archives: April 2022
Part-Time vs. Full-Time: Which is Right For You?
Given the wide range of opportunities in the hospitality industry, you may be considering whether to take a part-time (PT) position such as a dining room host/hostess or a full-time (FT) position such as an executive chef. Depending on what suits your career goals, part-time and full-time jobs each have their plusses and minuses. How …
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The Top Hospitality Customer Service Skills
Table of Contents Empathy Observation Communication Efficiency Cultural Sensitivity Great customer service is the foundation of any hospitality business. It makes the difference between a so-so experience and one that the guest is dying to repeat! Here are five of the top customer service skills that you need to wow your visitors (and your managers). …
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Understanding the Gender Wealth Gap—And How All People Can Fight It
While there’s plenty of chat about the gender pay gap between men and women, that’s only one part of the gender wealth gap. Find out how the gender wealth gap negatively impacts women, and what we can all do to combat it. What Is the Gender Wealth Gap? The gender wealth gap is the difference …
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Top Administrative Professionals’ Skills for Hospitality
Whether you are applying for an administrative assistant job or looking to hire one in the hospitality industry, it is imperative to know the key skills that signal a great hire. Traditionally, a receptionist sat at a front desk at reception and greeted visitors, received mail and often kept the office running smoothly as the …
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How to Answer “What is Your Greatest Weakness?” [With Examples]
It feels counterintuitive to discuss your weaknesses in a job interview—the time when you want to put your absolute best foot forward. But if the interviewer asks the question, you need to be prepared with an answer. Here’s how to tackle the dreaded “What is your greatest weakness?” question in a hospitality job interview. Your …
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The Best Way to Set Boundaries at Work
Setting boundaries at work is essential to building a healthy relationship with your manager and colleagues. Good boundaries help optimize productivity, and they also improve your work life. As the saying goes, “good fences make good neighbors.” If your fence is short and weak, your neighbor’s dog might come into your compound and damage your …
Revpar Media Founder, Calvin Tilokee, on Bringing Together the Hospitality Community
If you work in the hospitality industry and have social media, you have likely seen a meme about an unruly guest, the struggles of making it through budget season, or more recently, the struggles of wearing a mask with glasses as a front desk agent. Revparblems, the account behind the much needed laughs we all …
Get Over the Fear of Rejection at Work
Guess who has never been rejected before? Absolutely no one. Julia Child’s Mastering the Art of French Cooking was rejected by Houghton Mifflin publishing. Oprah got fired from her job as a local Baltimore news anchor. Stephen King’s first novel, Carrie, was rejected by 30 publishers before it finally found a home. But when you’re …
Recover From Burnout When You Have to Keep Working
It’s most likely that you’ve heard of burnout and you may have even experienced it. Caused by chronic work stress, being burnt out is characterized by signs such as emotional exhaustion, lack of energy, and loss of satisfaction with work – and has been linked to a wide range of physical conditions. Work stress activates …
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