5 Job Skills Hospitality Employers Want to See

In order to stand out from the pack, prospective employees must highlight the skills that employers think of as most in demand. As a prospective employee, make sure you are doing your best to highlight what employers want to see on your resume and cover letter. Here is a list of the top five skills that …

How to Find the Right Hospitality Career for You

Table of Contents Front of House Behind the Scenes Food and Beverage Engineering and Technology Human Resources Sales Business and Finance The hospitality industry offers many diverse career choices. Whatever your strengths are, there’s a good chance you can find a hospitality role that’s right for you.  Thinking about what you’re good at and what …

Hard Skills vs. Soft Skills: You Need Both in Hospitality

Table of Contents Hard Skills in Hospitality Soft Skills in Hospitality The Best Soft Skills for Hospitality You may have noticed recently when applying for jobs, that there is an emphasis on “soft skills” in many hospitality positions. Obviously, hotels, resorts, and restaurants are in the people business and have always sought out candidates who …

Developing Your Soft Skills

Table of Contents Set Goals Practice Striking Up Conversations Try Out a New Skill Through Pretending or Role-Playing Enroll in a Class Work With a Coach, Therapist, or Mentor Volunteer You need soft skills to succeed in almost any hospitality role. Soft skills include communication skills, teamwork abilities, and problem-solving know-how. You use these skills …

12 Transferrable Skills You Learn as a Restaurant Server

Don’t be too quick to dismiss what you learn when you work at a restaurant or behind a bar. Many of those skills are prized by recruiters and hiring managers in hospitality whether you want to stay in the food and beverage department or move to hotel operations or revenue. Showing that you can work …

8 Essential Leadership Skills All Hotel Managers Should Have

When you’re just starting out in your hospitality career, you want to begin building the skills you’ll need to eventually become a manager. Being a “leader” is not the same as being a “manager,” however it’s best if both roles are blended into one.  The difference is that leaders can be found at all levels …

Top Skills to Include on Your Resume

Table of Contents Impeccable Customer Service Multitasking Ability Can-Do Attitude Effective Communication Conflict Resolution Be Tech-Savvy Organizational Skills According to a good deal of research, 85% of job success comes from having great soft & people skills. But, only 15%  of success comes from having technical skills and knowledge. Soft skills are six times more …

The Top Hospitality Customer Service Skills

Table of Contents Empathy Observation Communication Efficiency Cultural Sensitivity Great customer service is the foundation of any hospitality business. It makes the difference between a so-so experience and one that the guest is dying to repeat!  Here are five of the top customer service skills that you need to wow your visitors (and your managers). …

How to Find Candidates With Strong Interpersonal Skills

The importance of interpersonal skills for workplace success cannot be overemphasized. Thus, most recent jobs don’t require educational and technical proficiency alone, interpersonal skills have become a necessary qualification for almost all jobs. Interpersonal skill is a term that refers to our ability to communicate, build trust-based relationships and work well with others. We can …