Caught in the Middle? What to do When Your Coworkers Hate Each Other

It would be great if every group of coworkers acted as a harmonious and unified whole. But sometimes, teams fall far short of that ideal. You may find yourself working with people who grudgingly tolerate each other or who can’t stand each other at all. Working alongside people who hate each other can be uncomfortable …

How to Ace a Job Interview at a Luxury Hotel

Interviewing at a 5-Star luxury hotel is a bit different than a standard hotel job interview. 5-star hotels set themselves apart, not only in décor and amenities, but in superior customer service. When you’re interviewing for a luxury hotel, you need to present a particular image and personality. Here are some specific traits that hiring …

Redefining the Hospitality Workplace: Jacaruso Leads the Hotel Industry’s Next Generation of Employers

In many ways, Jacaruso Enterprises is redefining the hospitality workplace. As a hotel sales outsourcing business, Jacaruso offers comprehensive sales solutions for hotels in order to increase the productivity and profitability of hotels and their sales staff. But, along the way, the company has developed a unique business model and workplace culture in its own …

First Day at a New Job? Learn How to Make the Best Impression

The first day on your new job really sets the tone for how you’ll interact with your colleagues and your boss going forward. First impressions really do last; you want to get it right to jumpstart this next step in your career. Here are some tips, including what to do the night before, so you’re …

Top 7 Sales Jobs in the Hospitality Industry

If you’re considering a career in sales, look no further than the hospitality industry. This business simply can’t function without heads in beds and hungry restaurant guests, making hospitality rife with opportunity for the sales-minded. Business-to-business or B2B sales professionals are a key pillar to a successful hospitality business and while the term “B2B” may …

How to Avoid Getting Caught Up in Workplace Politics

Office politics and gossip can be a big source of stress at work. Bickering coworkers can distract you from your job and even lead to people getting transferred or fired if the behavior gets out of hand. It’s best to steer clear of office politics entirely. The following strategies can help: 1. Walk away from …

When to Worry: How Long is Too Long to be on the Job Market?

Applying for a job takes patience, and nobody enjoys the waiting game that follows every time you click Submit on a new application. But what if you’ve been on the job market for months and you still haven’t landed a position? That could be a sign that you need to rethink your approach. When should …

7 Ways Hotel Managers Can Improve the Performance of Their Front Desk Staff

The front desk is often where guests have their initial interaction with hotel staff and that exchange will set the tone for their stay. For employees in front desk roles, the job can be harrowing, particularly when the pace picks up during high occupancy periods. Even then, it’s crucial that front desk staff epitomizes customer …

How Empathy Can Land You a Great Job

During your hospitality job interview, you want to create a personal connection with the hiring manager, not just recite facts and give rehearsed answers. Companies are looking for people who are easy to work with, approachable, and connect well with others on their team. So, what is empathy?  According to the American Medical Association, it’s defined …