The standard format for a chef’s resume, in many ways, mirrors the resumes of professionals in any other industry. Atop the page is your contact details, including your name, address, phone number, and email address, regardless of how much or how little experience you have in professional kitchens. The flow of your resume thereafter will …
Monthly Archives: February 2018
What Does It Really Mean to Have Good Customer Service Skills?
Good customer service is all about forming a relationship with your guests. While there are lists of specific traits and practices that can enhance your individual skills, the end goal is the same: bringing customers back and ensuring they are so impressed with your service that they give you good reviews on social platforms and …
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Learn to love writing cover letters
So much in life comes down to mindset. It’s amazing how the most dreaded of experiences can mask a great opportunity, depending upon one’s attitude. Such is the case with cover letter writing. There are several reasons so many people dislike this writing task, which also happens to be an essential tool in the job …
Most important keywords to include on your hospitality resume
You’ll see plenty of advice about using “action words” on your resume, but what terms are really important for getting that all-important interview? Words like “manage” and “facilitate” are tired and over-used… you need to find the best keywords that are tailored specifically to the hospitality industry. Recruiters and hiring managers are crazy busy and …
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How do you become a sommelier?
You have a passion for wine, and you want to pursue a career as a sommelier. It’s time to begin your training and start working toward a sommelier certificate. Although sommeliers don’t always hold the same formal credentials, earning a certificate is a direct way to learn the trade and prove to employers that your …
23 famous people who got their start in hospitality
Everybody has to start somewhere, right? You may think a lot of the “rich and famous” were born that way, but you’d be wrong. Many started off with humble jobs in hotels, restaurants and resorts and those experiences played a big part in their future success. Here’s a list of celebs you may know who …
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A day in the life of a hotel general manager
This is a “typical” day in the life of Kathleen Bates, Dual General Manager at the new Embassy Suites and Hilton Garden Inn in Boulder, CO. These sister properties, managed by Sage Hospitality, opened in November of 2017 and offer the largest ballroom in the city with 6500 square feet of divisible event space. These two …
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5 common interview questions for hotel management jobs
Securing an interview for a first-time hotel management position is half the battle won. But to land the job, you’ll need to provide good answers to open-ended and situational interview questions intended to prompt in-depth responses about the experiences that aren’t listed on your resume. In other words, arrive to the interview prepared to talk about …
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5 common problems all hotel managers should know how to solve
As hotel guests sip cocktails poolside, enjoying R&R, it’s the job of hotel managers to make sure such stays are pleasant and go off without a hitch. To this end, a GM’s responsibilities range from managing employees to ensuring that a property is efficiently running and making a healthy profit. In this people-pleasing, service industry, …
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