If you’ve been on a job interview before, you know what it’s like to be on the hot seat, grilled by one or more interviewers with inquiries about everything from your accomplishments at your previous jobs to your goals for the future—and even why you got into hospitality in the first place. It’s not an …
Continue reading “5 most important questions to ask before you leave the interview”
Once a waitress, always a waitress (or cook, housekeeper, bartender, concierge, or maintenance person). While this statement may have been true many decades ago, when professionals tended to learn a trade and stay put until they retired, these days it’s decidedly false. According to a study, people today change jobs an average of four times …
Continue reading “3 Reasons Changing Direction in your Hospitality Career is simple”
Why ALICE? Remember Alice from the Brady Bunch? She was the wise, warm “go-to” housekeeper who was on top of everything that was going on. You could depend on her in any situation… she always knew what to do. Well, Alice was the inspiration for the new hotel platform, ALICE. Built from scratch with input …
Continue reading “ALICE: The hotel app that connects your departments to your guests”
You got the interview! Congrats. Now what? How are you going to make a “memorable” impression and get the job? Your interview is like a performance. You have to make the right impression, dress the part, know your lines and be confident. If you sit there quietly, with your hands in your lap, answering only …
Continue reading “How to rise above the pack in your hotel interview”
Working as a server in a restaurant is a job like no other – interesting, fast-paced, and different every single day. Not only are servers required to SERVE their guests, but they are also oftentimes tasked with making drinks or salads back-of-the-house, all with a bright smile. In order to maximize tips, and grow your regular …
Continue reading “How to Make (and Keep) Regular, Big-Tipping Guests”
What if your guests could just “ask” their rooms to adjust the temperature, turn on the lights or play their favorite music? Forget the “touch of a button” – they simply say “Hey Siri” and ask. The room of the future is already here at Aloft in Boston Seaport and Santa Clara…and your tech-obsessed, highly-connected …
Continue reading “Aloft pairs up with Siri to offer voice activation to guests”
Today’s hotel environment is competitive, and customers expect top-notch service from all types of hotel properties, from five-star hotels and all the way down the list. Elements that were critical in the past, such as a clean, comfortable room, are still very important, but positive communication between hotel employees and the guest has become just …
Continue reading “Mastering the Best Work Ethic for your Hotel Career”
A creative or visually-stunning resume is a natural asset—if not an actual requirement—if you’re pursuing a job in an artistic profession such as graphic design, photography, writing or fashion. The addition of color, design, imagery, and even whimsy can help you stand out and quickly capture a hiring manager’s attention. But did you know that …
Continue reading “Creative ways to showcase your skills on your hospitality-focused resume”
