How to Make (and Keep) Regular, Big-Tipping Guests

Working as a server in a restaurant is a job like no other – interesting, fast-paced, and different every single day. Not only are servers required to SERVE their guests, but they are also oftentimes tasked with making drinks or salads back-of-the-house, all with a bright smile. In order to maximize tips, and grow your regular …

Mastering the Best Work Ethic for your Hotel Career

Today’s hotel environment is competitive, and customers expect top-notch service from all types of hotel properties, from five-star hotels and all the way down the list. Elements that were critical in the past, such as a clean, comfortable room, are still very important, but positive communication between hotel employees and the guest has become just …

Pendry Hotel to open in the Gaslamp Quarter of San Diego this fall

San Diego is a premier destination in the heart of California. It’s known throughout the world as a laid-back great American city and a must-visit location for tourists. This dynamic city is getting a new hotel in the fall of 2016 – the Pendry Hotel. This ultra-luxury hotel is located in the heart of the …

Marriott: Making memories with memorable foods

Marriott, a leading global lodging company, features a wide range of iconic brands, from the extravagance of the Ritz-Carlton, to the luxury of JW Marriott Hotels, to their signature Marriott brand. These world-renowned brands are offering their guests innovative food programs to match their progressive designs, heightened accommodations and service excellence. Over-the-top breakfast treats French …

Upgraded food and beverages a focus for the casino industry

Savvy casinos across the country are escalating their foodservice programs to enhance their existing customers’ experience and attract new patrons, all while increasing their bottom lines. The American Gaming Association specifies that the gaming industry supports 1.7 million American jobs, in many departments, including foodservice. According to this association, “the industry is on track to …