Research the Company: Know Who You Want to Work For

A career in the hospitality industry can be an incredibly rewarding experience. Not only will a hospitality job provide outgoing people with an excellent chance to broaden their horizons through the people that they meet, but there are also always opportunities for growth and advancement within every niche of the industry, whether you choose a …

Short and Sweet or Lengthy and Elaborate? “Right-Sizing” Your Cover Letter

Throughout most of our lives, we’re told that when it comes to writing, longer is better. From our first scrawled book reports to the college admission essays that we lovingly labor over, long-windedness and purple prose are usually praised and rewarded. On the other hand, communications that are brief and to the point are typically …

Make Your Cover Letter Catch The Hiring Manager’s Eye

It may be hard to believe, but you could change the course of your entire career in less time than it takes to sit through a single television commercial. In fact, it often takes less than ten seconds for employers to decide whether your cover letter is a keeper. The stakes are even higher if you’re …

4 Important Things Every New Hotel Manager Should Do

You’ve worked hard, kept your nose to the grindstone, and proven yourself to be a team player. You’ve come in early, stayed late, and picked up those double shifts that no one else wanted without complaint. You’ve gone above and beyond the call of duty and given freely of your strengths and talents time and …

How to Give Great Workplace Feedback that Gets Results

Because top-notch service quality is so important in the hospitality industry, it’s vital that staff members are constantly functioning at a high level. For most managers in the field, a big part of each day’s work revolves around assessing, praising, and correcting employees. Sometimes, it may feel like all you do is try to fine-tune …

The Best Way to Answer the Common Job Interview Question, “Why Did You Leave Your Last Job?”

The question seems to loom above like a dark cloud, causing candidates nervousness and despair. People in the food service and hospitality industry are constantly changing their career direction and employers, of course, want to know why. One of the most common interview questions asked is, “Why did you leave your last position?” Change is …

Top 10 Ways to Become a Successful Hotel General Manager

If you’re a hotel GM or an aspiring one, today’s your day. Actually, tomorrow is (let me explain). Close your eyes… now imagine waking up tomorrow morning with the sun shining, birds singing and the guarantee of all your employees actually showing up to work, smiling, and on time. No guest complaints. And oh yeah, you get a …

What It Takes to Become a Hotel Wine Director

Wine directors shouldn’t be confused with sommeliers despite the fact that the job titles are sometimes used interchangeably. While almost all wine directors are sommeliers, not all sommeliers are wine directors. Becoming a wine director, the next step on the career path of sommeliers with proven expertise in wine service, food pairings, and wine storage, …