Highly Effective Conversation Starters for Holiday Networking Events

Networking events and holiday get-togethers can be fantastic places to meet new people in the hospitality industry. Through the new connections you form, you may find a mentor or land your next job. But of course, in order for that magic to happen, you first have to spark some in-depth conversations with people you may …

10 Things Never to Say in a Job Interview

Most job interview questions are open-ended, and there usually isn’t one right answer. Rather, a good answer depends on your experiences and interests. However, that’s not to say that anything goes when it comes to job interviews. There are some answers you should never give, no matter how understanding the interviewer may seem. Here are …

10 Things to Be Thankful for When You Work in Hospitality

Many people like to count their blessings around the holidays, and as a hospitality professional, your job offers a number of advantages to be thankful for. Some of these have to do with career prospects and the chance to advance professionally, while others are more personal and stem from the satisfaction of a job well …

10 Tips for First-Time Hotel Managers

Congratulations! You’ve landed your first manager position in the hotel industry, and along with a raise and a power move to put on your resume also comes a lot more responsibility. It’s an exciting time in your career, but it’s also important to keep it in perspective; this is just one step in your career …

The Importance of Non-Verbal Cues When You Work in Customer Service

Numerous studies show that your non-verbal communication conveys more than half of the message you’re trying to share when you interact with a customer. Being in the hospitality industry, you likely already know that. But are you aware of your own body language and how it’s being received?  What kind of impression are you making …

10 Popular Seasonal Jobs in Hospitality

Much like the retail industry, the hospitality business often hires seasonal workers during the holiday season – or the “festive season” as hotels often refer to this particular time of year. For most hotels, the holiday period is high season. Families and friends are traveling to see each other, to shop and take in shows …

How to Prepare for a Last-Minute Job Interview

You’re on the hunt for a new job and suddenly a recruiter calls you for a last-minute interview. You get excited and you accept immediately. Now, what!? How can you get ready and do your best when you have very little time to prepare? Hopefully, you’ve already done some things to be sure you are ready for …