Workplace stress can be toxic. Not only does it make employees unhappy and increase turnover, but research has found that it raises the risk of developing a heart rhythm disorder. Experiencing stress day in and day out isn’t good for anyone’s health. Taming stress should be a high priority for managers, but in the hospitality …
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The “hospitality gene” remains an abstract, if not elusive theory used to describe the consummate professionals who treat hospitality as more than a service, but as an art. Here are 10 characteristics of people fortunate enough to have the hospitality gene: They truly enjoy serving others. Those with an innate talent for hospitality want to …
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