Careers in Hospitality Management

There are many great career paths you can take in hospitality that allow you the opportunity to take on a management role or work up to one.  ​​​​​​​These are the various types of places you can work in and the roles that offer.  Lodging Lodging, such as hotels and resorts, is one of the largest …

Building a Diverse and Inclusive Hospitality Organization: A Guide for HR Professionals

The hospitality industry stands at a crucial crossroads where diversity and inclusion (D&I) are no longer just buzzwords but essential components of success. A truly inclusive hospitality organization not only embraces differences but celebrates them, recognizing the immense value they bring to the table. From hotels and restaurants to travel agencies and event management firms, …

The Food and Beverage Manager: Turn passion into your career

Meet Roger Vieira, food & beverage manager for Liberty Entertainment Group, creators of restaurants and entertainment venues in a large North American city. Vieria has worked in virtually every aspect of the restaurant industry, rising through the ranks over the past 30 years from dishwasher to busboy and waiter and from sommelier to restaurant general …

Red Flags to Watch for When Interviewing with Your Potential Manager in Hospitality

Finding the right fit in a manager is crucial for both professional growth and job satisfaction. Your manager can significantly impact your experience within a hospitality setting, shaping everything from workplace culture to career advancement opportunities. Therefore, during the interview process, it’s essential to pay attention to potential red flags that may indicate a mismatch …

Guidelines For Passing The Behavioral Job Interview

If you are seeking a job within the competitive hospitality industry, you need to be aware that employers are frequently turning to the use of behavioral interviewing, rather than traditional modes. Employers are aware that traditional interviews do not give the desired ability to predict a candidate’s future job performance. Behavioral interviews are four to …

Giving Notice? Resignation Do’s and Don’ts

There are several reasons why you might feel the need to resign, this could be due to a new job, a change of location, a toxic workplace experience, studies, etc. As humans, we also naturally crave growth and advancement. It is always okay to make the decision to want to leave your present workplace. In …

9 Special Benefits of Working in a Hotel

Beyond the familiar ambiance of the lobby and the hum of guests in the corridors, the hospitality industry, especially the hotel sector, offers a trove of special benefits for its dedicated workforce. From enticing travel opportunities to exclusive discounts, the perks of a hotel job extend far beyond the confines of the property. In this …

Building a Winning Employer Brand in Hospitality

Building a strong employer and company brand is the key to success in attracting top talent to want to work at your hotels or restaurants. Building your brand is more than just posting nice pictures on your website, or joining the latest viral trend on TikTok. These are our 8 steps to crafting that winning …

Mastering Customer Service: A Key to Success in Hospitality Careers

Exceptional customer service is not just a skill; it’s a cornerstone of success in hospitality careers. In this article, we’ll delve into the importance of mastering the art of customer service and explore strategies that can elevate hospitality professionals to new heights in their careers. Understanding the Customer Experience: To master the art of customer …

How Women Can Advocate for Themselves in the Workplace

The hospitality industry offers exciting opportunities for career growth. However, like many other sectors, women in hospitality often face unique challenges when it comes to advocating for themselves in the workplace. These practical strategies and empowering tips help women thrive and advance in their careers within the hospitality industry. 1. Build a Strong Professional Network: …