Holiday, What Holiday? How Hospitality Professionals Cope with Working on Holidays

Working on major holidays like Thanksgiving and Christmas is standard for almost all hospitality jobs. “When other people are celebrating, we’re working,” says Paul Draper, who worked in a casino for several years. While on an ordinary day he would perform as a mentalist or magician in the casino’s suites, on holidays “they would send me …

The Worst Things You Can Say or Do in a Hospitality Job Interview

So you’re looking for a job in the hospitality industry and you’ve scored the interview. Congratulations! Most of us spend so much time thinking of what to say we don’t realize it’s just as important (or maybe even more so) to know what not to say… especially if you’re new to the job market and …

How to Deal With Chronic Complainers When you Work in Hospitality

Whether you’re just starting out in hospitality or a seasoned veteran, there’s one challenge that nearly everyone in the industry has to face at some point: chronic complainers. Some, like front desk staff at hotels, customer service reps, or wait staff in restaurants, may bare the brunt of these well-known characters, but nearly everyone in …

Should you go back to school? hospitality jobs that prefer advanced degrees

Many hospitality jobs don’t strictly require a degree higher than a bachelor’s degree, and the hospitality industry prides itself on allowing professionals to learn on the job and advance based on their performance. However, a few jobs do require an advanced degree. And to succeed at some roles in the hospitality business, you need specialized …

Interview with hotel director of sales: pro secrets to a winning work ethic

R&R may not seem to be a tough sell, but when you’re pushing a new hotel within an emerging market, in competition with your employer’s other regional properties, plus other competing brands, “It’s hard to master,” says Ronnie Collins, director of sales and marketing for Hilton Cleveland Downtown. Gearing up for the opening of the new …

High-paying hospitality jobs for wine lovers

Do you love wine but hate bartender salaries? Then here’s some good news: It is possible to apply your love of wine at work and still earn a good living. Of course, the highest paying jobs require extensive knowledge of wine and of food in general and likely a few years of education, certification, and …

Recent Graduate? Spend Your “Gap Year” Working in Hospitality!

If you’ve just graduated from an academic program and are planning to continue your education, you don’t have to start school again right away. Many universities allow admitted students to postpone entering school for a year while they pursue professional and personal goals. In fact, taking what’s commonly referred to as a “gap year” off …

‘Tis the Season to Network

Whether you’re looking for your first hospitality job or have decades of experience working in the industry, you know how important networking can be for advancing your career. But are you aware that the holiday season is actually one of the best times of the year for connecting with other professionals who may be able …

Have the Soul of an Entrepreneur? Hospitality is the Place for You!

Those of you with a tendency to dream big, who are a little bit restless, and are searching for new, innovative ways to solve problems and express your own unique vision, are born entrepreneurs, naturally equipped with traits that transfer quite nicely to a career in the hotel, travel and tourism industries. Skills like critical …

High paying seasonal jobs in hospitality

If you’re in hospitality, the holidays are a great time to earn a little extra money, but season jobs can also be fun opportunities to try something new, set your own schedule, or even launch your own hospitality business. Here are a few suggestions to get you started. Santa! Want to be Santa for the …