Hiring Is Not Easy

Interview Objectives The first thing we need to establish before we go through any interviews is the objectives of the selection process. Interviewing should not be just about filling an open position. Anytime you have an opening to hire someone, you have an opportunity to build bench strength, organizational effectiveness, and the opportunity to introduce fresh …

What Gives You the Edge in Your Career?

We humans are not all that different from animal species. We think we are, Descartes assured us we were, but recent research suggests that we’re not. It’s been discovered, for example, that chimpanzees use sticks to hunt for food, bees communicate with one another through complex dances, and birds act as “social tutors” for their …

The Challenge of Managing a Diverse Workplace

There was a time not so many years ago that diversity was looked at as a financial liability rather than an investment. But now the companies that embrace employees from different cultural backgrounds, perspectives, experiences – and even countries – are better positioned to succeed in the economy of the 21st century. Hiring a diverse …

Why listening skills are needed in hospitality management

Possessing listening skills is one of the most important requirements for holding a job in hospitality management. That may not seem obvious at first, but when you think about everything involved in restaurant and hotel management, this statement makes perfect sense. Hospitality is defined as kindness to strangers and as a relationship process. The best …