Red Flags to Watch for When Interviewing with Your Potential Manager in Hospitality

Finding the right fit in a manager is crucial for both professional growth and job satisfaction. Your manager can significantly impact your experience within a hospitality setting, shaping everything from workplace culture to career advancement opportunities. Therefore, during the interview process, it’s essential to pay attention to potential red flags that may indicate a mismatch …

Understanding Employee Turnover: Key Reasons Why Talented Individuals Resign

Employee turnover is an inevitable aspect of the workforce, but understanding the underlying reasons behind employee resignations is crucial for organizations aiming to retain their top talent. In the hospitality industry, where the role of a hotel manager, hiring manager, and human resources (HR) professional is pivotal, addressing the root causes of employee turnover is …

Mastering Empathy: The Key to Effective Leadership in Hospitality

Effective leadership is more than just managing tasks and overseeing operations—it’s about leading with empathy.  The most successful leaders are those who prioritize understanding and connecting with their teams on a personal level. These four tips are bullet-proof ways to become a more empathetic leader and foster a positive work environment in the hospitality sector. …

5 Tips to Manage Your Friendships at Work

Forming friendships at work can make any job more satisfying and productive. In fact, many career professionals confirmed that having friendships at work superseded most job benefits, after their paycheck. But in addition to the benefits, there are potential pitfalls to growing too close with work friends. Examples include close-knit relationships that can be perceived …

Do You Know What Proper Office Etiquette Is?

Although the majority of hospitality professionals work directly in the hotel or restaurant and are guest-facing, there are still plenty of corporate opportunities!  Whether you’re new to the corporate world, or coming back into an office after working from home for many years, it’s great to know what to expect and how to act professionally …

5 Timely Tips to Help Employees Alleviate Holiday Stress

Table of Contents Flexible hours leading up to the holidays Offer remote work when applicable Consistent team check-ins Encourage mental health wellness Set realistic expectations The holidays are around the corner. A time for cheer, holiday parties, gift-giving, and more. However, for some of your employees, the holidays may be filled with anxiety. In an …

The Case for Implementing Employee Feedback

Table of Contents Why feedback from employees matters Gathering employee feedback Fostering a feedback-friendly environment Putting employee feedback to work Reap the benefits of employee feedback that’s put to work “Employee feedback” is a topic that corporate America tends to view as a one-way directional for providing staff with constructive criticisms and insights that will …

What Is It Like to Work in Events

Table of Contents Where Do Event Teams Work? Event Venues Hotels Corporations Nonprofit Organizations Trade Groups Event Planning Companies Types of Event Jobs Entry-Level Event Jobs Mid-Level Event Jobs Expert Event Jobs What Does an Event Team Do? So much event planning goes on behind the scenes. Guests arrive in a space glowing with soft …

Create a Mentorship Program at Your Work, Today!

Table of Contents Why a workplace mentorship program is necessary How to build your workplace mentorship program Define the goals you have for your mentorship program Create your mentorship program curriculum Pick the right participants Ensure that the mentorship program curriculum is followed Get feedback along the way Learning how to work in a professional …