Table of Contents A Typical Turnover Challenger Simple Solutions Recognizing Toxic Managers Other Team Members It’s certainly not uncommon for any company to suffer from high turnover rates. The cost of that can be astronomical for a business. According to the Gallup.com article, This Fixable Problem Costs U.S. Businesses $1 Trillion, “a 100-person organization that …
Continue reading “Always Filling the Same Positions? Here’s Why”
Table of Contents Tactic 1: Define performance metrics for every position Tactic 2: Include company culture and values in the job description Tactic 3: Figure out how a candidate would like to grow Tactic 4: “Maybe” is a no…keep interviewing Tactic 5: Invest in training Tactic 6: Managers manage with understanding not policies Tactic 7: …
If you’re starting to feel a bit worried about your career prospects these days, you’re definitely not alone. In the throes of what appears to be a global economic downturn, many employers in the hospitality industry and beyond are tightening their belts and beginning to look to the budget for any excess slack to cut. …
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Table of Contents Why You Should Take Time Off How to Make the Most of Your Time Off The holidays are approaching, and this is normally a time when people consider taking a few vacation days if it’s feasible for them, but this year may feel different. If you are still working, you may be …
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Table of Contents Give Praise, Not Just Correction Stay Present on the Floor Check-In with Guests at Random Run a Staff Sales Contest Spend Some Time on a Long-Term Goal Becoming a better restaurant manager is a worthy goal. But it’s easier said than done. Many restaurant management policies require full-organization buy-in, like revamping menus, …
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Table of Contents Were You Underpaid? Were You Given Too Many or Too Few Hours? Was Your Career Growth Stuck? Did Company Values Clash with Yours? Was the Work Environment Toxic? Do Company Policies Match Your Future Needs? At the end of lots of soul searching, pros and cons lists, and rigorous interviews, you’ve decided …
In today’s business climate, there is more to a successful operation than a positive balance sheet. Companies must also prove that they’re considering additional stakeholders in the way they do business, like their employees, customers, and the wider community. These metrics are referred to as ESG, short for environmental, social, and governance factors. These non-financial …
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According to the U.S. Bureau of Labor Statistics, the average 2021 turnover rate in the leisure and hospitality industry was 84.9% compared to the overall rate of 47.2% nationally. While high turnover rates in the hospitality industry are not a surprise, it doesn’t mean that companies can’t shift the trend. It’s no secret that your employees are …
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Why wait until an employee is leaving to get their feedback? While there is value in the exit interview, the stay interview may help employers to keep more of their employees in the first place. Here is an introduction to this valuable feedback tool, and why they’re so important. What Is a Stay Interview? A …
Imagine that an employee has a creative idea that could change the way their team works. But the last time they shared an idea, their manager quickly shut it down. So they sit quietly to avoid the risk of rejection, and do what they’re told. If your organization promoted psychological safety, this idea—and many others—could …
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