There’s nothing more frustrating for a trainer to see a sea of glum faces in front of them, and know that the minute the delegates walk out of the meeting room it will be back to business as normal, acting on nothing they’ve heard in the training. And when staff training is so important to …
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What do maintenance attendants do? Maintenance attendants are responsible for ensuring that the hotel property is clean and in good operating condition. They are in charge of maintaining the grounds, making sure all equipment is functioning properly and all codes are met and upheld. Typical maintenance attendant responsibilities: Perform maintenance and repair work on the …
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The hospitality industry has always been at the forefront of diversity and inclusion in the workplace. While other business sectors are only just beginning to promote diversity and inclusion in their workplaces, the hospitality business has always attracted a broad range of employees. But there are still strides to be made as the hospitality industry …
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Working in hospitality gives you the chance to interact and create relationships with guests and team members from all different walks of life! It also means sometimes interacting with guests after they’ve had a long day of traveling, or after they’ve had to deal with difficult or unexpected travel hiccups. It will happen to most …
What do executive chefs do? As a chef, you can work in a hotel that has on-property dining options, a restaurant, or as a private chef. Chefs oversee the quality and process of recipe development in the kitchen. You will be in charge of ordering the food inventory, supporting and motivating the team to meet …
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Whether you’re working in a hotel or a restaurant, bartenders are making and dispensing drinks directly to guests at their bars, while supplying the serving staff with orders from individual tables. The basics are the same and you can learn those by taking courses from a bartending or hospitality program. The most important piece of …
First impressions are everything. Job interviews are a perfect example of this. How candidates initially present themselves to potential employers determines if they’re invited back for the second round of interviews or even offered a job. The importance of first impressions also holds true for how employers come across new hires during their first days …
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Employee turnover is costly for companies. Evaluating candidates and training a new hire take time and money, and it’s disruptive for team members when their colleagues quit. But employers don’t have to just accept high turnover rates. Companies that invest in their workforce will likely see their efforts pay off in better employee satisfaction and …
Are you passionate about working with food? There are many great career paths in hospitality that are specific to food service. You can choose to follow a path that will allow more guest interactions, such as a server, or you can work more back of the house, as a chef and interact more with other …
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