Table of Contents Stress Management Multi-Tasking Team-Oriented Record Keeping Inventiveness Responsibility Active Listening Knowledge of Product Systemized Thinking Profitable Thinking A great many restaurant managers have found themselves in a predicament – a position in which they are forced to work simply to stay afloat. This past year especially. Breaking even is one thing while making …
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Table of Contents General Manager Director of Sales Director of Housekeeping Chief Engineer Food and Beverage Director Director of Finance Director of Security/Facility Operations Executive Chef Human Resources Director/Manager Vice President of Business Development Operations Manager/Director of Operations Hcareers is a tech-first hospitality career platform built to help the industry flourish. With a massive database …
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Table of Contents What is Hotel Management? Hotel Management Positions Top Management Skills There are many career paths you can take within the hospitality industry, including many specifically in hotels. If you are just starting your career in hospitality and interested in mapping out your career goals, or already have experience and are trying to …
A career as a restaurant manager is diverse, exciting, and fast-paced. The work can be difficult and demanding, but bringing your team through the trials yields an unparalleled sense of satisfaction. “You wear a lot of hats on any given day,” says the Keg General Manager, Shawn Cuthbertson, “Accountant, Purchasing Director, Sales Manager, Human Resource …
Few industries offer the astounding metaphorical ladder-climbing opportunities of the restaurant industry—where dishwashers and servers can work their way up to restaurant managers. This kind of advancement is a reality, not a fairy tale. In fact, according to the National Restaurant Association, 80 percent of all restaurant owners began their industry careers in entry-level positions …
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Table of Contents Include Your Employees Exemplify Your Best Qualities Hire the Right Staff Address Issues Head On Exude Good Customer Service Skills Create an Exciting Environment for Workers Make Sure Your Employees Are Good Communicators Don’t Alienate Your Employees Address Concerns Know When to Bring Up Issues According to the Bureau of Labor and …
Table of Contents Give Praise, Not Just Correction Stay Present on the Floor Check-In with Guests at Random Run a Staff Sales Contest Spend Some Time on a Long-Term Goal Becoming a better restaurant manager is a worthy goal. But it’s easier said than done. Many restaurant management policies require full-organization buy-in, like revamping menus, …
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Table of Contents What is Skills-Based Hiring? The Benefits of Skills-Based Hiring How Can Employers Implement Skills-Based Hiring? When bringing in a new hire, do you care more about where they’ve been in the past? Or about what they can do for the company in the future? The answer is clearly the latter. And yet, …
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Conversation is the heartbeat of every relationship, even in the workplace. If you want to continue to strengthen and deepen your relationships and grow in your career, you will need to be engaging in conversations regularly with your co-workers and superiors. Unfortunately, you can’t rule out the possibility of having difficult conversations that could take …
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Table of Contents The Most Common Mistakes First-Time Managers Make The Skills First-Time Hotel Managers Need Getting Started with Your Team as a First-Time Manager Tips for First-Time Hotel/Restaurant Managers Becoming a new manager is hard. In the early stages, you’ll probably feel like you are drinking from a fire hose as you adjust to …
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