6 Tips to Have a Productive Meeting With Your Manager

Table of Contents Make notes leading up to your meeting Come up with ideas and solutions Take notes Allow time for small talk Don’t be afraid to ask too many questions Talk about your career goals In order to get the most out of your time with your manager, prepare ahead of time to make …

All About Kitchen Managers

What does a kitchen manager do? It’s all in the name, right? They bring structure and leadership to the kitchen. Well, there’s a lot more under the surface. You’ll play a hands-on role in training, motivating, and inspiring your team. Working together with your general manager, you’ll smash those targets, help your team bring their …

4 Tips for Becoming an Empathetic Leader

The last two years of the pandemic have certainly brought attention to the importance of empathy in the workplace. As revealed in a study done by Catalyst, Forbes.com reported that when people felt their leaders were more empathetic, 86% indicated they were able to navigate the demands of their work and life. Empathy in the …

Managing Up – Set Expectations with Managers

It is no longer a secret that effective communication in the workplace is geared towards growth; hence, communicating expectations on all levels can improve the organization. Most of the time, you get to read or hear about how Employees & Managers should communicate their expectations to their employees, but as an employee, can you communicate …

15 Ways to Say No to Your Boss, Respectfully

Saying “no” to your boss can be daunting, even when you have valid reasons. You want to be a team player, but some requests are outside of your job description or simply can’t fit in with your current workload. Whether you’ve been asked to take on an extra task or invited to the office happy …

5 Leadership Mistakes to Avoid

Bad leadership has a domino effect throughout the organization, leading to higher employee turnover and lower productiveness in the workplace, which will lead to unhappy guests and experiences.  If you are currently in a leadership position or looking to one day be a leader, these are the 5 most common bad leadership traits to avoid …

4 Necessary Skills for a General Manager Role

Being a general manager in a hospitality firm can be demanding due to the fact that hospitality is a “people-oriented” industry. Considering the diversity in roles and positions in a hospitality company, the general manager is charged with significant, major duties. For you to be effective in your office as a general manager, you need …

What Jobs Can You Get After a Hospitality Degree

Earning a hospitality degree can unlock opportunities that you might not have access to otherwise. When employers see the degree on your resume, they know you’ve invested a significant amount of time into learning about the industry and that you’ve received guidance from knowledgeable professors and mentors. Plus, hands-on training is typically a component of …

Director of Sales and Marketing: Skills, Responsibilities and Career Paths

Sales and marketing often work hand in hand, and as a result hotels and restaurants often have one position that oversees both, the Director of Sales and Marketing. What does a Director of Sales and Marketing do? Directors of Sales and Marketing oversee the sales and marketing departments of the establishment. They are responsible for …

Be a Great Manager: 5 Tips for Happier Employees & Better Performance

A great manager can be the difference between so-so team performance and a stellar one. Unfortunately, many managers—especially first-time managers—don’t feel adequately prepared to lead. But management skills can be improved with some strong communication principles and a collaborative attitude. Follow these five tips to become a better manager on this National Boss’s Day. Check …