How to Prepare for a Leadership Role

Maybe you’ve just started your career in hospitality, but you want to begin preparing for a leadership role in the near future. This industry is known for quick advancement through the ranks. How can you develop the skills and vision that help you stand out for your next promotion? It takes practice and commitment to …

Top Paying Hospitality Jobs

Earning top pay is likely not the main reason for choosing a career in hospitality; the opportunities for travel, meeting new and different people as well as working in exciting locations are just some of the perks of the job.  Many of the highest-paid positions are for managers and directors who supervise staff at multiple …

[Survey Results] Diversity and Hospitality Upper Management

We recently surveyed our audience on how they think the hospitality industry supports diversity and inclusion efforts and how a diverse and inclusive workplace can help better the hospitality experience for guests and employees.  Through our data, we found that although the majority of our respondents, 65.5%, believe that the hospitality industry is more diverse than other …

Why Women Make Great Hospitality Leaders

Women play an important role in hospitality. In the lodging industry, they account for over 50% of the employees, but very few of the executive positions. The numbers are better in the food service sector: restaurants seem to provide more opportunities to women of all ages and stages of the careers. 61% of all adult …

How Managers Can Support Mental Health in the New Work Environment

As if being a manager wasn’t challenging enough, the stakes became considerably higher when the Covid-19 crisis took the world by storm. All things team management has come into question as you’ve delivered layoffs, altered work environments, and attempted to reframe everyone’s emotions about being in limbo. The quality of your leadership is not only …

Be a Better Leader…by Letting Others Lead

The destructive myth of the manager who can handle everything and anything on her own continues to loom large in the imagination of many leaders in the hospitality industry. Because the hospitality business requires that managers oversee a carefully-orchestrated staff of dozens, if not hundreds, of workers, it can be tempting to succumb to the …

How to Show Appreciation to Your Boss

Table of Contents Nominate Your Boss for Recognition Donate to their Favorite Charity Ask Them for Advice Give a Gift Write a Thank-You Note Respect Their Time Be Friendly and Cheerful You have an amazing boss, and you want to show your appreciation. But how do you do that without looking like you’re just kissing …

12 Ways to Become a Better Hotel Sales Manager

Table of Contents What Does a Sales Manager Do? What Skills and Experiences Do You Need to Be Successful? What can you do to be a better sales manager or increase your chances of being hired? What Does a Sales Manager Do? Hotel Sales Managers are responsible for developing business using direct sales, marketing, mailings, and …

5 Mentors Every Hospitality Professional Needs

Table of Contents The mentor just above you The mentor working below you The mentor who’s honest with you The mentor who supports you The mentor who connects you These days, most people believe having a mentor is key to success, especially in the hospitality industry. Much of the time, a person who is in …

7 Tips for a Smooth Transition into Hotel Management

The possibility of career advancement is just one of the many opportunities that the hospitality industry affords its employees. While those who come to the industry with a degree in hospitality management or business certainly have a leg up, the hospitality industry also recognizes employees who have demonstrated commitment and an aptitude to learn quickly. …