Charles R. Swindoll’s famous quote hit home this time to suit our topic of interest. He said and we quote “Life is 10% what happens to you and 90% how you react to it.” Initiating and maintaining a positive attitude in the workplace is the key to success not only on an individual level but …
Author Archives: Yvonne Joseph
Creating Psychological Safety in the Workplace
Imagine that an employee has a creative idea that could change the way their team works. But the last time they shared an idea, their manager quickly shut it down. So they sit quietly to avoid the risk of rejection, and do what they’re told. If your organization promoted psychological safety, this idea—and many others—could …
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The Dimensions of Diversity
The human race is beautifully diverse in many ways; from skin colors to cultural backgrounds and even personalities, we cannot deny the visible difference. It is quite an eyesore that many actions have been (and are still be) taken to portray discrimination subtly or loudly. In a successful hospitality organization, as well as other industries, …
Answer These Personality Interview Questions Professionally
Table of Contents Why Do Employers Use Personality Interview Questions? What Does This Mean for You? Examples of Personality Interview Questions and How to Answer Them The pandemic has changed the way we conduct interviews, but whether you’re interviewing behind a computer screen or in an office, you will still be asked interview questions that …
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Top Administrative Professionals’ Skills for Hospitality
Whether you are applying for an administrative assistant job or looking to hire one in the hospitality industry, it is imperative to know the key skills that signal a great hire. Traditionally, a receptionist sat at a front desk at reception and greeted visitors, received mail and often kept the office running smoothly as the …
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The Best Way to Set Boundaries at Work
Setting boundaries at work is essential to building a healthy relationship with your manager and colleagues. Good boundaries help optimize productivity, and they also improve your work life. As the saying goes, “good fences make good neighbors.” If your fence is short and weak, your neighbor’s dog might come into your compound and damage your …
Recover From Burnout When You Have to Keep Working
It’s most likely that you’ve heard of burnout and you may have even experienced it. Caused by chronic work stress, being burnt out is characterized by signs such as emotional exhaustion, lack of energy, and loss of satisfaction with work – and has been linked to a wide range of physical conditions. Work stress activates …
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Advocate for Diversity, Equity and Inclusion at Work
Diversity, Equity, and Inclusion (DEI) has been a hot topic in the past few years, as companies and organizations have been striving to be more inclusive, equitable, and diverse. However, there is obviously still much learning and work to do around ways to advocate for more DEI. While there is a large misconception around the …
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The Benefits of In-Person Work
When the pandemic hit us badly, it became necessary to modify the mode of daily life activities, including work. It is easy to assume that the remote work method or hybrid method adopted during the quarantine or lockdown periods are a long-term panacea for businesses. Of course, it does have its advantages in flexibility for …
Managing Up – Set Expectations with Managers
It is no longer a secret that effective communication in the workplace is geared towards growth; hence, communicating expectations on all levels can improve the organization. Most of the time, you get to read or hear about how Employees & Managers should communicate their expectations to their employees, but as an employee, can you communicate …
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