New Hire Onboarding Checklist: Set Them Up for Success

Onboarding is the time when a new employee gets to become acquainted with the workplace, their team, and their new day-to-day life while being set up for success.  A successful onboarding leads to better job performance and higher employee satisfaction which will lead to higher retention, but what makes a strong onboarding schedule?  These are …

What Will the 2022 Job Search Look Like?

2022 is going to start as a job-seekers market. We’re in the middle of “The Great Resignation,” and the latest Bureau of Labor Statistics Job Openings and Labor Turnover report shows that there are 4.2 million (2.8%) Americans who voluntarily quit their job in October 2021 and 11 million open jobs across all industries. The …

Are Your Employees Actually Happy?

Recent studies have shown that companies that have unhappy employees have three percent lower earnings per share than the norm. In fact, lost productivity due to disengaged or unhappy employees costs the company and the economy a lot annually. The hospitality business is a people-centered one that can only thrive when the hospitality personnel is …

Is Your Interview Process Repelling Job Candidates?

The job interview process is essential for a host of reasons. For employers, it’s an opportunity to gauge whether or not the candidate is a fit for the position and for the company. Job candidates, too, can determine if it’s the right job and the right work environment for them. But the interview process can …

5 Leadership Mistakes to Avoid

Bad leadership has a domino effect throughout the organization, leading to higher employee turnover and lower productiveness in the workplace, which will lead to unhappy guests and experiences.  If you are currently in a leadership position or looking to one day be a leader, these are the 5 most common bad leadership traits to avoid …

Improving Your Adaptability: The Most Important Hospitality Skill

Are you aware that the most important skill in the hospitality industry is adaptability skill? Yes, it is! As cliche as this might look or sound, it is absolutely correct. As humans, it’s natural that we grow and evolve. We’re hardly ever static. Everything in our path is subject to change…even work. When conquering the workday, …

Match Your Skillset to a Job Opportunity

In a recent LinkedIn poll, we asked our audience what part of the job hunt they struggle with the most, and half answered matching their skills with a job. In theory, matching skills to job openings should be easy. Hiring teams take the time to write out exactly what they’re looking for in a new …