References are a way to confirm the details of your resume and cover letter pitch. Everybody knows that past behavior is an excellent indicator of future performance. A good reference will show you are trustworthy, reliable, self-starting, cooperative, and hard-working. Ask the Expert Industry specialists tell all about contacting the reference. “I ask about the …
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There’s a mystery and fascination to wine that becomes a passion for those genuinely interested in viniculture. Many of these wine lovers, especially those working in the restaurant industry, take the next step to turn their passion into a career as a sommelier. That’s what happened to Dan Volway, who’s worked at white tablecloth restaurants …
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When it comes to references, is it best to come armed with a letter or contact number? It certainly doesn’t hurt to be prepared with both written and verbal references. Things to consider PROS CONS Written References -Letters are less time and effortfor a potential employer to skim through -A job seeker can …
For years, hospitality industry experts and analysts have talked about the “glass ceiling” that has prevented women in the field from ascending to the upper ranks of supervisory and managerialpositions. To an extent, the same conditions prevail in virtually every industry — although women have come a long way in the workplace, men continue to …
Continue reading “Women in Hospitality: Rich History, Bright Future”
Once upon a time, most hotels and restaurants were run by bosses, not managers. These types were more concerned with enforcing the party line, keeping employees in check, and doling out punishment than transformative leadership. Over the last several decades, however, a new paradigm of business management has emerged, calling for a more proactive, collaborative, …
Your training staff is the core of your business, as they are the creme de la creme of your staff. It is important not to underestimate the power that your training staff has over your staff. They are leaders and are looking for answers on a number of issues by other staff members. To maintain …
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Do you experience a high turnover within your business? Are you looking for ways to help retain your current staff in order to save the time and money it takes to train new people? It is no secret that one of the most important facets of the hospitality and foodservice industry is hiring and keeping …
Service has long been the sacred cow of the hospitality industry. Everybody talks about it, but few managers dare to question or challenge what ‘service’ really means. Over the last few decades, service has attained almost a ritualistic significance. We have stopped asking why we’re doing certain things or what we really need to do. …
An organization is only as successful as the people who work there and today organizations throughout the hospitality industry understand this return on investment. Organizations know the importance of retaining employees and the added benefit of making them better regardless of position. Communication is the key to connecting to the staff at all levels which …
Achieving harmony within the workplace is at the top of the list of important concerns within the hospitality industry. Creating a harmonious work environment between individuals, between management and employees, and between employers and employees presents an exciting opportunity for personal development in the exciting environment of the food service and hospitality industries. Hcareers interviewed …
