Verbal references: What do employers ask?

References are a way to confirm the details of your resume and cover letter pitch. Everybody knows that past behavior is an excellent indicator of future performance. A good reference will show you are trustworthy, reliable, self-starting, cooperative, and hard-working. Ask the Expert Industry specialists tell all about contacting the reference. “I ask about the …

Ready to Relocate

The heat continues to turn up in the highly competitive hospitality industry, as employers look farther afield for qualified candidates to fill a variety of positions. In her testimony recently to the US House Committee on Education and the Workforce, Valerie Ferguson, former chair of the American Hotel & Lodging Association, said, “When Disney Hotels …

Casino and Gaming Industry

The hospitality industry as a whole is entering what analysts are predicting to be a period of unprecedented growth, but no other sector is expected to perform as well as the gaming industry. In addition to the long-time gambling strongholds of Las Vegas and Atlantic City, there are now over 360 Native American-run gaming facilities …

Women in Hospitality: Rich History, Bright Future

For years, hospitality industry experts and analysts have talked about the “glass ceiling” that has prevented women in the field from ascending to the upper ranks of supervisory and managerialpositions. To an extent, the same conditions prevail in virtually every industry — although women have come a long way in the workplace, men continue to …

Polish your language skills for your dream hotel job

In the competitive hotel and resort employment market, candidates need an edge; a quality that makes their resume jump out from the rest of the pile. In this industry, perhaps more than any other, bi- or multilingualism can easily give you the upper hand over unilingual candidates with similar skills and work history. International tourism …