8 Essential Skills for Successful Hotel Front Desk Agents

Working behind a hotel front desk is not for everyone. It’s long hours on your feet, often while contending with the needs of demanding guests and maintaining a sincere smile. But front desk agents who are consummate providers of great guest service and also technically competent can find themselves on the path to a front …

How To Prepare For Short Notice Job Interviews

In a perfect world, interviews would always be scheduled weeks in advance, giving you more than enough time to get your best business suit dry-cleaned, conduct extensive research on the company and get three different versions of your “elevator pitch” down pat. In reality, that’s just not the way it usually works. Once the chain of events …

Questions To Ask Or Avoid In The Job Interview

One of the fastest growing segments of our economy is the hospitality sector: hotels, restaurants, resorts, and institutions. You can open any newspaper anywhere and find listings for positions from line cooks to sous chefs to kitchen managers. Sure, the jobs in the food service and hospitality sectors are there, but are you prepared to …